The Propeter Training Course is designed to equip reservation and customer service teams with the knowledge and practical skills needed to efficiently manage guest bookings and streamline the pre-check-in process using the Propeter platform.
This course provides a comprehensive walkthrough of the Propeter dashboard, focusing on key functionalities such as navigating reservations, filtering bookings by property, and managing pre-check-in workflows. Learners will gain hands-on understanding of how to access reservation data, verify guest information, and monitor booking statuses in real time.
A major component of the training focuses on automated guest communication workflows, including the scheduling and delivery of pre-check-in email and SMS notifications. Participants will learn how the system automatically sends communications at key intervals—such as 48 hours, 24 hours, and a few hours prior to check-in as well as how to manually trigger communications when necessary.
This training introduces the new Carpark Reservation Procedure implemented to streamline and standardise carpark bookings across selected Brisbane properties. Effective immediately, the previous add-on process has been retired and replaced with a dedicated carpark reservation method using newly created carpark room types in RMS.
This course will guide you through what has changed, the new booking process, and key reminders to ensure all carpark reservations are handled correctly moving forward.
LeaseCo is a new agreement offered to owners/investors that would like to place the management rights of their
property with CLLIX Apartments and Hotels.
This program is designed to equip participants with the essential knowledge, skills, and best practices required to perform operational tasks efficiently and accurately. Throughout this course, you will gain a deeper understanding of standard operating procedures, workflows, and performance expectations that ensure smooth day-to-day operations across all departments.
This video explains the importance of guest reviews and in-stay surveys, the role of Guest Services Manila, and how prompt, professional responses help improve guest experiences and strengthen our reputation.
ReviewPro is a guest reputation management software that helps hotels listen and act on
guest feedback quickly and efficiently to exceed expectations, boost online rankings and
increase revenue. This procedure will outline how to respond to guest reviews from multiple
channels along with survey answers.
24Seven CheckIn was designed with Guests in mind to help them check in fast and make the process simple and smooth.
Working in an office may seem low-risk, but poor posture, long hours at a desk, and improper workstation setup can lead to strain and injury over time.
This training will guide you through simple, practical ways to set up your workspace, improve your posture, and move correctly throughout the day. Small adjustments can make a big difference in preventing discomfort and supporting your long-term wellbeing.
Let’s build safer, healthier work habits starting at your desk.