This training introduces the new Carpark Reservation Procedure implemented to streamline and standardise carpark bookings across selected Brisbane properties. Effective immediately, the previous add-on process has been retired and replaced with a dedicated carpark reservation method using newly created carpark room types in RMS.
This course will guide you through what has changed, the new booking process, and key reminders to ensure all carpark reservations are handled correctly moving forward.
LeaseCo is a new agreement offered to owners/investors that would like to place the management rights of their property with CLLIX Apartments and Hotels.
This program is designed to equip participants with the essential knowledge, skills, and best practices required to perform operational tasks efficiently and accurately. Throughout this course, you will gain a deeper understanding of standard operating procedures, workflows, and performance expectations that ensure smooth day-to-day operations across all departments.
This video explains the importance of guest reviews and in-stay surveys, the role of Guest Services Manila, and how prompt, professional responses help improve guest experiences and strengthen our reputation.
ReviewPro is a guest reputation management software that helps hotels listen and act on guest feedback quickly and efficiently to exceed expectations, boost online rankings and increase revenue. This procedure will outline how to respond to guest reviews from multiple channels along with survey answers.
24Seven CheckIn was designed with Guests in mind to help them check in fast and make the process simple and smooth.
This video series provides a step-by-step guide to compliance training, covering essential processes, policies, and best practices. Designed to ensure adherence to company standards and regulations, these videos will help you understand key compliance requirements and apply them effectively in your role.